PRIVACY POLICY
Last Updated: 11/26/2025
McNames Mental Health (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with our practice, or receive telehealth services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Date of birth
Contact information (phone, email, address)
Health Information (Protected Health Information – PHI)
Medical history
Mental health information
Treatment-related information
Insurance information
Technical & Website Data
IP address
Browser type
Pages viewed
Cookies (for site functionality only)
We do not sell or share your data for advertising purposes.
2. How We Use Your Information
We use your information to:
Provide mental health evaluation and treatment
Coordinate care and communicate with you
Verify insurance coverage
Schedule appointments
Maintain medical records
Improve our website and services
Meet legal or regulatory requirements (including HIPAA)
3. HIPAA Compliance
As a healthcare provider, we strictly follow all HIPAA regulations. Your Protected Health Information is securely stored, encrypted when transmitted, and only accessed by authorized staff involved in your care.
We will never disclose your PHI unless:
You provide written consent
Required for treatment or billing
Required by law (court order, safety concerns, etc.)
4. How We Store and Protect Information
We use industry-standard security measures to protect your information, including:
Encrypted telehealth platforms
Secure electronic medical record systems
Password-protected devices
Limited access for authorized personnel only
Despite best practices, no method of transmission is 100% secure, but we take all reasonable steps to safeguard your data.
5. Third-Party Services
We may use trusted third-party partners, such as:
Headway (insurance verification & scheduling)
Telehealth platforms
Electronic health record systems
These partners comply with HIPAA or operate under Business Associate Agreements (BAAs).
6. Your Rights
You have the right to:
Access your medical records
Request corrections to your records
Ask how your information has been used or shared
Request limits on the use of your information
Withdraw consent for communication
File a complaint if you believe your privacy rights were violated
To exercise any rights, contact us at:
info@mcnamesmentalhealth.com
7. Cookies & Website Tracking
Our website may use basic cookies for:
Functionality
Performance
Analytics (non-identifiable)
You may disable cookies in your browser settings at any time.
8. Contact Information
McNames Mental Health
Email: info@mcnamesmentalhealth.com
Phone: 602-613-5022
Fax: 423-380-2833
Office (administrative only):
90 S. Kyrene Rd., Suite 4
Chandler, AZ 85226
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.